Lynn earned her MFA in Interaction Design and a Certificate of Industrial Design from the Umeå Institute of Design in northern Sweden. She also holds a BA in Marketing & Finance from the University of Washington.
She has been working as an Interaction designer for the past six years and specializes within the healthcare and education sectors. Her work spans from leading design research to developing detailed user interfaces to tangible and physical environments and service models, bringing ideas to life based on user-centric approaches.
Currently Lynn is refining the craft side of her design methodology at the Krenov School of Fine Furniture, formerly known as the College of the Redwoods.
She is expanding her design background to build a stronger understanding of wood and critical thinking around the interaction of natural objects.
Imagine approaching an Industrial Thickness Sander and being presented with all of these options:
80 buttons! Where does one begin when all you want is to sand your plank of wood?
A technician attempted to simplify the experience by taping large "x"s to indicate the sections that were irrelevant to user. However this did not prevent people from being uncertain of its operations and many avoided the machine all together.
One of our roles as Interaction Designers is to ensure that the people we design for can confidently go about their task. In this particular case, taping over irrelevant actions was the right approach but HOW it was taped led to more confusion: it introduced alot more visual noise. Often times how a solution is executed is as important as the solution itself if not more.
By reducing the visual noise and displaying only what is relevant, we can make the machine more approachable and be used the way that it is intended.
Only 5 buttons need to be pressed in a particular order to set the machine for the desired thickness. By labeling the buttons in order of operations, the experience was greatly simplified and people were empowered to use the machine without help.